The Altum Group’s, Rich Malacoff, AICP just completed a 3-month assignment in the City of Redlands. The City needed an experienced planner to work at their One Stop Permit Center who could hit ground running and need little supervision. With his long term public sector experience and previous employment with the City of Redlands, Rich was happy to return to the City and was able to assist the City from Day one, helping customers at the Counter, Processing Permits, Performing Plan Checks, Processing Special Event Applications, Assigning Addresses, and Conducting Project intake. The high point of Rich’s service to the City of Redlands was using his Customer Service Skills to assist people with processing their permits and applications. Rich also really took pride in assisting Citizens with understanding their how their local government works and how they can participate in it. The Altum Group is proud to have many Planners, Surveyors, and Engineers who can provide the highest quality municipal services to our customers and put our values into action that include striving higher, taking ownership of projects, and doing whatever is necessary to deliver success for both our clients and the Altum Group. We applaud Rich for displaying our core values every day in his service to the City of Redlands and its constituents.